Claim Corrections and Adjustments

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  • How to correct a claim.
  • How to do adjustments on a claim.


  • What is a claim?
  • What is an adjustment?
  • What does correction mean?
  • Why do I need to adjust a claim?
  • Why do I need to correct a claim?


  • I'm a manager, how do I check on my Billers?
  • Where can I find a list of recently added adjustments?
  • How do I find claims I corrected?
  • How can I see if a claim needs correcting?
  • Does this have anything to do with autopost?
  • What if I don't adjust a claim?
  • Should I write off claims?
  • Does this relate to collections?
  • How do I undo a correction?
  • What types of corrections can be made?
  • How do I know if the Payer received this claim I just corrected?
  • Negative Payments vs Adjustments
  • Can I get a list of all the refunds?
  • How do I handle refunds to Patients?
  • What to do if a Payer wants their money back?
  • How does DuxWare handle hold-backs.
  • What is a Pay Code, how do I used them and what types are there?
  • Glossary of Terms