DuxWare Release Note - 05/07/2017

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Appointments - Appointment Schedule

Practice Management now has the ability to lock down slots for types and categories. For instance, if a practice dedicates appointment slots for types and/or categories such as NP for New Patient, the manager now has the ability to prohibit the Front Desk staff from changing the type/category for a designated slot.

To enable this setting, go to Appointments tab>Schedule Setup>Schedule Setup. Select "Modify Rules" for the appointment setup that you wish to enable the option. Select "Yes" to "Disable Changing Appointment Type and Category:".

Web Browser

Since our last update, we have had reports that some of our users not being able to print images of insurance cards when using the Google Chrome web browser. That has since been resolved.

Patient Add/Edit"

  • Guarantor Flag is now visible if enabled in the Patient/Add Configuration.. To view the Guarantor Flag, you will need to Add or Edit a patient record, Select the "Config" button. Under "Other Info", Select "Yes" to include the Guarantor field.
  • Policyholder to Guarantor - There is a new option to mark policyholder as the account guarantor. Once a new policyholder is added, the user will be asked if the new policyholder is the guarantor. If yes, the system will auto-change the responsible party.
  • Add Patient as Organization - The ability to add an organization as a guarantor within the patient's account has been restored.


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