Difference between revisions of "DuxWare Release Note - 12/20/2015"

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Claims Filing:
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'''Claims Filing:'''<br>
 
There are a very limited number of payers/insurance carriers that are rejecting electronic claims due to the formatting of our claim number that includes a dash "-".  To accommodate payers who require only alphanumeric characters, an additional option has been added in the Payer Setup.  If you receive a clearinghouse rejection such as: "**Warning** Patient account number must be < or = 20 alpha numeric characters (no spaces), invalid field value", then you will need to change the value from a "-" to an alphanumeric character such as an "X" or a "5".  See illustration below:
 
There are a very limited number of payers/insurance carriers that are rejecting electronic claims due to the formatting of our claim number that includes a dash "-".  To accommodate payers who require only alphanumeric characters, an additional option has been added in the Payer Setup.  If you receive a clearinghouse rejection such as: "**Warning** Patient account number must be < or = 20 alpha numeric characters (no spaces), invalid field value", then you will need to change the value from a "-" to an alphanumeric character such as an "X" or a "5".  See illustration below:
  

Revision as of 21:52, 17 December 2015

Claims Filing:
There are a very limited number of payers/insurance carriers that are rejecting electronic claims due to the formatting of our claim number that includes a dash "-". To accommodate payers who require only alphanumeric characters, an additional option has been added in the Payer Setup. If you receive a clearinghouse rejection such as: "**Warning** Patient account number must be < or = 20 alpha numeric characters (no spaces), invalid field value", then you will need to change the value from a "-" to an alphanumeric character such as an "X" or a "5". See illustration below:

Accesspayersetup.png

Go to the Billing tab and you will find the "Submitter Identifier Separator (Loop2300 CLM):" under the Electronic Claims Options. You can type any alphanumeric character that you wish to replace the dash.

Separatorfield.png




Appointments:


Occupational Medicine Statements: