Difference between revisions of "DuxWare Release Note - 09/04/2015 - (ICD-10 Readiness & Testing Guide, Appointment Schedule updates"

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===DuxWare Release Note - 09/04/2015 - (ICD-10 Readiness & Testing Guide, Appointment Schedule updates)===
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=='''Release Note - 09/29/2015'''==
  
ICD-10 Readiness:<br>
+
==='''ICD-10 Readiness:'''===
Have you completed a checklist list of tasks to complete before ICD-10 implementation 10/1/2015? <br>
+
'''Have you completed a checklist list of tasks to complete before ICD-10 implementation 10/1/2015? '''<br>
Keep in mind there are quite a number of items to have completed beforeICD-10 implementation than changing <br>
+
Keep in mind there are quite a number of items to have completed before ICD-10 implementation. So, there's a little more to the process than changing your ICD codes from 9 to 10 to file your claims. An excellent resource is the CMS.gov/ICD10 web site: https://www.cms.gov/Medicare/Coding/ICD10/index.html
your ICD codes from 9 go 10. An excellent resource is the CMS.gov web site:
 
  
 +
'''What will happen in your Practice Management System on 10/1/2015?'''<br>
 +
All payers will be set to accept ICD-10 level codes only.  Check with your clearinghouse for payers that are NOT ready for ICD-10.  If you have a payer that is not ICD-10 ready, you will need to manually go into the Payer Setup and select ICD Level: ICD-9.
  
Click the link below to access your guide:
+
'''What if I need to file claims with service date(s) prior to 10/1/2015, and my payer is set to ICD-10?'''<br>
 +
If your payer has been set to only accept ICD-10 codes, you can still file or refile claims with ICD-9 codes with service dates prior to 10/1/2015 thus eliminating the need to switch the payer ICD Levels back and forth between ICD-10 and ICD-9.
 +
 
 +
'''An ICD-9 to ICD-10 Cross-walk is available to you at Claim Entry and in the Diagnosis Management Section of your PM'''<br>
 +
If you are manually entering a claim with an ICD-9 code, and the payer level is set to ICD-10, you will be presented with an ICD-9 to ICD-10 cross-walk to help you select from a list of corresponding ICD-10 matches to the ICD-9 code.  Keep in mind that your choice of ICD-10 code should reflect the diagnosis at encounter.
 +
 
 +
ICD-9 to ICD-10 Crosswalk takes the ICD-9 code and presents a pop-up with the possible ICD-10 matches as illustrated below.  You simply select the ICD-10 code and move to the next ICD field.
 +
 
 +
[[File:DxCW@ChargeEntry.png]]
 +
 
 +
To access Diagnosis Code Management from the Support tab: Support>Diagnosis/Procedure>Diagnoses:
 +
 
 +
[[File:DxMgmtICD10cw.png]]
 +
 
 +
'''ICD-10 to ICD-9 Cross-walk'''<br>
 +
All of your claims are coded with ICD-10 codes automatically via interface from your EMR.  Your Practice Management system is set to detect payers that do not accept ICD-9 codes based on your selection in the Payer Setup.  ICD-10 codes will automatically cross-walk down to the ICD-9 code match.
 +
 
 +
===Important System Update for 10/2/2015===
 +
 
 +
'''Please select the link below for Charge Entry Updates'''<br>
 +
[[DuxWare_Release_Note_-_10/2/2015#Release_10.2F2.2F2015|ICD-9 Override]]
 +
 
 +
===ICD-10 Practice Management Testing Guide===
 +
 
 +
'''Click the link below to access your ICD-10 Practice Management Testing guide:'''
  
 
[[Testing your Electronic (837) claims for ICD-10 Readiness]]
 
[[Testing your Electronic (837) claims for ICD-10 Readiness]]
  
  
'''System Updates and Enhancements'''<br>
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===Appointment Schedule Update===
 +
 
 +
 
 +
'''Extended Slots/Consuming Slots:''' <br>
 +
 
 +
Consuming slots is a new feature that allows the practice to determine how many appointment slots to consume by Appointment Type and/or Appointment Category.  If you are consuming slots in both Appointment Type and Appointment Category, the type or category with the most number of slots consumed will override the the appointment type or category with the lesser slot consumption.
 +
 
 +
 
 +
Click the link below to access the guide:<br>
 +
[[http://help.duxware.com/index.php/Appointment_Recall_Category_Setup#Appointment_Type.2C_Appointment_Category.2C_.26_Recall_Category_Setup|Appointment Type, Appointment Category, & Recall Category Setup]]
 +
 
 +
===Payer Setup Option - Texas Worker's Compensation===
 +
 
 +
There is a new option in the Payer Setup to accommodate Texas Worker's Compensation Requirements to include a Referring Provider's state license number on electronic and paper claims.  This option eliminates teh setup of the Referring Provider Payer Link.  The payer should set to Payer Type: Workers Compensation. On the "Billing Page", select "yes" to pull in the Provider's state license, and "Save" your change.  This will retrieve the Referring Provider's state license number if entered in the Referring Provider's record.
 +
 
 +
[[File:WCpayertype.png]]
 +
 
 +
[[File:WCStLicense.png]]
 +
 
 +
At Claim Entry, enter the Worker's Compensation Claim Number assigned by the payer:
  
'''Payer Setup'''
+
[[File:WCExtendedHeader.png]]
  
To access the Payer Setup from the Support tab, General>Payer Setup.
 
  
Medicare Secondary Payer ID:<br>
 
  
Under the Billing Tab of the Payer Setup Add/Edit, there is a new field to input Medicare Secondary Payer ID<br>
 
under Electronic Claims Options:
 
<br>
 
<br>
 
[[File:MSP.png]]
 
<br>
 
<br>
 
<br>
 
Block 9 Prior Policy Override under the HCFA-1500 Fields:<br>
 
<br>
 
[[File:Block9.png]]
 
<br>
 
<br>
 
'''Submission Type Codes added to Claims Filing Status Edit'''<br>
 
<br>
 
When resubmitting claims to Medicaid, the payer may require a Submission Type Code. The code appears in HCFA 02/12<br>
 
Block 22.  To access this area, select the claim in the patient's ledger, and then select the [Information] button at the<br>
 
bottom of the ledger.  You will land on the Claim Information screen.  Select the [Filing Information] button at the top left.<br>
 
Select the Primary or Secondary Filing Sequence that you would like to edit, and you will land at the Claims Filing and <br>
 
Sequencing Edit.  You can select the appropriate Submission Type Code under the Resubmission <br>
 
Codes section as illustrated below.  Remember to [Save] your change.<br>
 
<br>
 
<br>
 
[[File:Subcodes.png]]
 
<br>
 
<br>
 
'''Eligibility - Eligibility Permission by Appointment Report'''<br>
 
<br>
 
To access the Eligibility Permission By Appointment Report, select the Appointments tab>Eligibility>Eligibility by Appointment.<br>
 
<br>
 
<br>
 
Print button has been added to the Eligibility Permission By Appointment Report. <br>
 
<br>
 
<br>
 
[[File:Eligapptprint.png]]
 
<br>
 
<br>
 
<br>
 
Also, in the Eligibility Permission By Appointment Report, you now have the ability to search and check Eligibility by defining<br>
 
the parameters.  For instance, if there was an issue with the batch file processing for your overnight eligibility batch check, you<br>
 
can easily reset the date criteria, select the Eligibility Status, and any other criteria available for selection, select the <br>
 
[Search] button, and you can re-send the selected Eligibility request back through the clearinghouse portal. See the illustration
 
below:<br>
 
<br>
 
<br>
 
[[File:Eligreport.png]]
 
<br>
 
<br>
 
<br>
 
 
Please feel free to contact us via e-mail at support@duxware.com or by telephone at 1-800-248-4298 if you have any questions.
 
Please feel free to contact us via e-mail at support@duxware.com or by telephone at 1-800-248-4298 if you have any questions.

Latest revision as of 15:20, 2 October 2015

Release Note - 09/29/2015

ICD-10 Readiness:

Have you completed a checklist list of tasks to complete before ICD-10 implementation 10/1/2015?
Keep in mind there are quite a number of items to have completed before ICD-10 implementation. So, there's a little more to the process than changing your ICD codes from 9 to 10 to file your claims. An excellent resource is the CMS.gov/ICD10 web site: https://www.cms.gov/Medicare/Coding/ICD10/index.html

What will happen in your Practice Management System on 10/1/2015?
All payers will be set to accept ICD-10 level codes only. Check with your clearinghouse for payers that are NOT ready for ICD-10. If you have a payer that is not ICD-10 ready, you will need to manually go into the Payer Setup and select ICD Level: ICD-9.

What if I need to file claims with service date(s) prior to 10/1/2015, and my payer is set to ICD-10?
If your payer has been set to only accept ICD-10 codes, you can still file or refile claims with ICD-9 codes with service dates prior to 10/1/2015 thus eliminating the need to switch the payer ICD Levels back and forth between ICD-10 and ICD-9.

An ICD-9 to ICD-10 Cross-walk is available to you at Claim Entry and in the Diagnosis Management Section of your PM
If you are manually entering a claim with an ICD-9 code, and the payer level is set to ICD-10, you will be presented with an ICD-9 to ICD-10 cross-walk to help you select from a list of corresponding ICD-10 matches to the ICD-9 code. Keep in mind that your choice of ICD-10 code should reflect the diagnosis at encounter.

ICD-9 to ICD-10 Crosswalk takes the ICD-9 code and presents a pop-up with the possible ICD-10 matches as illustrated below. You simply select the ICD-10 code and move to the next ICD field.

DxCW@ChargeEntry.png

To access Diagnosis Code Management from the Support tab: Support>Diagnosis/Procedure>Diagnoses:

DxMgmtICD10cw.png

ICD-10 to ICD-9 Cross-walk
All of your claims are coded with ICD-10 codes automatically via interface from your EMR. Your Practice Management system is set to detect payers that do not accept ICD-9 codes based on your selection in the Payer Setup. ICD-10 codes will automatically cross-walk down to the ICD-9 code match.

Important System Update for 10/2/2015

Please select the link below for Charge Entry Updates
ICD-9 Override

ICD-10 Practice Management Testing Guide

Click the link below to access your ICD-10 Practice Management Testing guide:

Testing your Electronic (837) claims for ICD-10 Readiness


Appointment Schedule Update

Extended Slots/Consuming Slots:

Consuming slots is a new feature that allows the practice to determine how many appointment slots to consume by Appointment Type and/or Appointment Category. If you are consuming slots in both Appointment Type and Appointment Category, the type or category with the most number of slots consumed will override the the appointment type or category with the lesser slot consumption.


Click the link below to access the guide:
[Type, Appointment Category, & Recall Category Setup]

Payer Setup Option - Texas Worker's Compensation

There is a new option in the Payer Setup to accommodate Texas Worker's Compensation Requirements to include a Referring Provider's state license number on electronic and paper claims. This option eliminates teh setup of the Referring Provider Payer Link. The payer should set to Payer Type: Workers Compensation. On the "Billing Page", select "yes" to pull in the Provider's state license, and "Save" your change. This will retrieve the Referring Provider's state license number if entered in the Referring Provider's record.

WCpayertype.png

WCStLicense.png

At Claim Entry, enter the Worker's Compensation Claim Number assigned by the payer:

WCExtendedHeader.png


Please feel free to contact us via e-mail at support@duxware.com or by telephone at 1-800-248-4298 if you have any questions.